09-09-2022 01:22 PM
I've done this a few times and thought it would be bad to break tradition, so wanted to create a thread for people to discuss their preorders etc as we all wait for our new iPhones.
19-09-2022 11:39 AM
I'm just feel frustrated by the whole thing. I need to arrange when I work from home or ensure someone is in the house to accept the delivery and I can't really do that with a multi-day window.
I rang EE on Saturday as it did not arrive on the pre-order date and didn't receive a delivery notification on the Thursday like many others here. I was told by the person on the phone that if it did not arrive on the Friday it will quote 'definitely arrive on the Tuesday' end quote.
It's Monday and I get an email this morning saying my order is on track - how can it when its delayed??.
I click the link and I have a several day window into the end of this week. So I've been lied to by EE, I would accept an explanation (and do expect this to be the case here) of it being in high demand they will get it out as soon as possible, but to say it will definitely arrive at x date without any clue that it will is disappointing.
19-09-2022 12:33 PM
When did you order your phone? Which one did you go for?
19-09-2022 01:15 PM
14 Pro Max 128GB in Space Black, I ordered it minutes after it went live for pre-order on the 9th
19-09-2022 01:18 PM
How did you order? Online or phone?
19-09-2022 01:18 PM
Online order
19-09-2022 01:29 PM
When did you receive a confirmation email?
19-09-2022 01:31 PM
Saddest part is I’ve seen that people in other countries in Asia have received devices without pre order and we are still waiting for the preorder we made minutes after the phone was launched. 🥲
19-09-2022 01:46 PM
Call EE and ask the Customer Service Team
19-09-2022 01:52 PM
Can also buy them on sites like very to be delivered in 3 days lol
19-09-2022 02:29 PM
Well they are, because I don't even have a estimated date. Just awaiting confirmation.