Community Activity

EE TV Box Pro VS Apple 4K Box

HII am soon going to take up EE Broadband with EE TVI am aware I can choose either the EE TV Box Pro OR the Apple 4K Box. I have watched some YouTube videos on them both to try and give me the best understanding, I am still undecided on which to choo...

DStructUK by Investigator
  • 11187 Views
  • 45 replies
  • 12 Helpful

Port Forwarding through Legacy EE Hub

Hello all! I'm actually an EE Employee, however this one does baffle me.  Due to my Staff Discount, I've remained on Legacy EE HBB, which means that I'm still using the original white Smart Hubs that from about 2022. (Product No. GRV9517UWAC34-A-OT) ...

lolrunt by Explorer
  • 17 Views
  • 1 replies
  • 0 Helpful

Equipment return

I cancelled EE broadband in the 14 day cooling off period. I have sent the equipment back. I have proof of posting and there's tracking on the Royal Mail website to say it has been delivered to the destination postcode, which is Yorkshire XX101BT. I ...

Alliee by Visitor
  • 14 Views
  • 2 replies
  • 0 Helpful

Pay bill

I cannot contact anyone on ee I’m abroad my fines not working I think this is such a joke. There’s no live chat no number ring of my fone im leaving this contract after this joke isn’t the word

Charges in Spain

I have arrived in Spain today for 7 days. Any advice on how to avoid high charges?any help appreciated.

EE cancelled service on me

Hi all. Has anyone else had the following problem? I recently received an email telling me to return all my EE broadband kit, and received the envelopes to do it. I did not request to cancel any services, and our bill payments are all up to date by d...

IWC1966 by Investigator
  • 386 Views
  • 12 replies
  • 6 Helpful

Paying my old providers bill

Hihow do you get through to these idiots I left Sky broadband as EE said they would pay my last Sky Bill and I wouldn’t need to do anything 3 months down the line and they haven’t paid it. Asking me to send them my final bill which I done 6 times I e...

Updating bank card details

I’m trying to update my bank card details cos the other one has expired. It lets me fill it in then I get a screen with the new bank details but when I press confirm it goes back to the start wanting my new bank details again

Filaw1 by Visitor
  • 16 Views
  • 1 replies
  • 0 Helpful