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iPad able to use day but won’t send SMS

RCHX1
Visitor

‎26-03-2024 11:10 AM

Hi I have an iPad Pro on a monthly contract. I am able to use the data fine but when I try to send an SMS it shows a red exclamation and not delivered sign. My iMessages are sending fine. 

0 Helpful
3 REPLIES 3
Schockwave
Community Hero
Community Hero

‎26-03-2024 11:52 AM

Hello @RCHX1 ,

Welcome to the community,

If you go to settings on your IPhone, then scroll down to Messages, check that Text Message Forwarding and that your IPad is included .

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.
bristolian
Legend
Legend

‎26-03-2024 12:21 PM

The Message Centre should also be set to +44 7958 879879

0 Helpful
Chris_B
Grand Master
Grand Master
In response to Schockwave

‎26-03-2024 12:22 PM

@RCHX1   If you don’t have an iPhone then you can not send texts Messages on an iPad.   The text feature is setup via iCloud and it actually sends via your iPhone when using the iPad.  as no iPad can send text messages.