eSIM reactivation

Hymie · ‎07-08-2024

I had to wipe my iPhone 14 Pro Max but I don’t know how to re- activate it

@members

Chris_B · ‎08-08-2024

@Hymie You need to call customer services from a different phone and they can reactivate the eSIM for you.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Hymie · ‎08-08-2024

Hi Kate I have a similar situation, I factory reset my iPhone now can can’t get my eSIM back on can you assist me please thank you

Chris_B · ‎08-08-2024

@Hymie You need to call customer services from a different phone and they can reactivate the eSIM for you.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.