cellular signal no signal iphone6

[Ginger1_8]

I need help i don’t have any cellular signal need help to fix it it’s a iPhone 6 

[Ginger1_8]

Does anyone know what’s going on I have a iPhone 6 can’t get signal at all can you sort this out 

[James_B]

Hi @Ginger1_8,

I'm sorry to hear you don't have a signal. We'll do our best to get you reconnected if you can answer the following questions.

Are you using a pay as you go or pay monthly plan?

Are you only having this problem in one location or everywhere?

Are you able to make calls when connected to WiFi? ( With WiFi Calling turned on in your settings)

James

[Ginger1_8]

I am on pay as you go and it’s happening in all locations and yes I can use
Wi-fi call when it’s turn on--
Fiona MacArthur

[Chris_B]

@Ginger1_8   Sound like a device issue.  If Wi-Fi calling is working then the sim is working so it’s a cellular connection problem and if it’s all locations. ( these need to be a few miles apart ) then the device isn’t connecting to the network.       Have you tried a network reset on the device?