Apple Devices

Want to be change mobile model before delivery of order

My mobile is ready for delivery on Monday ee store but now i want to change model iPhone 15 plus 128gb to iPhone 15 pro 256gb is it possible that my order b change with new mobile model but now i couldn't want to receive iPhone 15 plus 128gb help me

Unlocking device

Hi there,I’m not able to check whether my device is unlocked or not on the EE website.I am travelling abroad and have paid for an E-Sim to be activated, however I am not able to add the E-Sim to my phone as the phone seems to be locked. Could someone...

Account info texts from 150 can I stop them

Will using the block caller feature on apple stop the texts from 150 on my EE SIM? I pay for my sons account and don’t want account updates going to his phone 

Book appointment

How do I book an appointment nothing is coming uo

I phone xr to i phone 15 pro do i need a new sim card or will the old sim work o

Possible fraud

 hi I upgraded to iPhone 15 Pro max a short while ago and they sent a returns pack and had received my old device as shown in the picture and now I have also received another message to say that they have sent out another return pack but my old devic...

Screen locked

My sons iPhone has locked its screen with a critical alert message to allow it or don’t allow but won’t let us press allow or don’t allow buttons, can’t switch it off, cancel it or do anything with the phone!how do I get the critical alert warning of...

Why have I got 2 imei numbers and says I’m connected to a apple Mac/android