cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Screen locked

Liz234
Visitor

My sons iPhone has locked its screen with a critical alert message to allow it or don’t allow but won’t let us press allow or don’t allow buttons, can’t switch it off, cancel it or do anything with the phone!

how do I get the critical alert warning off screen?

1 REPLY 1
Northerner
EE Community Star
EE Community Star

Hi @Liz234 

Have you tried this;

https://discussions.apple.com/thread/254378083

Or a soft reset. 

Then disable the notification.

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.