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Community Activity
Phone calls in Australia
If you are an EE customer and going to Australia BEWARE. Despite signing up to a new pay monthly account, signing up to roaming before I left and paying the extortionate roaming pass fee of £26 for 7 days I now find I cannot make calls in Australia....
External Broadband box
Does anyone know how I can get through to someone at EE to report that their external broadband box has fallen off the wall and there are exposed wires. Tried through app and it is not helpful and keeps sending me links to the same place.
Resolved! Roaming
I remember when I could sort my roaming requirements in 2 mins by calling 150 and talking to someone !After an hour trying to work it out on the website and getting moved all over I am hoping someone here can help me.I am going to europe and cannot s...
Samsung Buds3 pro. no order update
Hi,I placed a order on the EE store online on Sunday the 23rd March for these earbuds as they were on offer, I phoned the contact for the Tech Store twice and twice I was told it going to be put through but I've heard nothing via text, phone or ema...
Changing account owner
I’m trying to change the ownership of an account, but I’ve hit a dead end.The previous account holder left the business, and I need to gain access. I can log into our business account online, but I can’t update any details without speaking to someone...
Video playback issues on S24, sent to repair but couldn't reproduce.
I've had an issue with my S24 since I obtained it on contract just over 6 months ago, it's an issue that's annoying but that doesn't make it unusable, but it's annoying.Basically, in certain applications when playing a video, the video will become pi...
Resolved! I've purchased WiFi 7 from 3rd party, help needed.
So I've upgraded to WiFi 7 from a 3rd party source but I'm having difficulty adding it to the app, has anyone else experienced this and is there a workaround? Also experiencing connectivity issues between the hub and the extender. I keep getting a fl...
Alexa digitial phone
Hii’ve just noticed this morning that one of my bt digital phones is not working ‘no link to hub’. This is a Bt alexa phone. We have 2 other Bt digital phone - not alexa and they are working!! The ‘alexa’ phone, i cannot deregister, reregister and ...
Top Up Sim card using a Voucher from outside UK
Hi everyoneI want to Top Up my sim card. I have a 16 digit voucher code. I know that if I was in UK I could text 150 with VO then a space and then the 16-digit voucher number.But I am not in UK now and calling 150 will not work.What should I do to to...
