Why do I need a separate extra line & new number for my Apple Watch 7 ?

[Pgb1758]

I have two lines with EE , both pay monthly and have an ipad pro and a iphone 13 pro max. I bought my watch from Apple direct. Couldn't connect as app said you cannot have an additional line at the moment. Apple said i do not need a new line and number so cannot understand

[MozzaSec]

@Pgb1758 

You need a seperate data plan to use the apple watch on EE, as usual Apple Staff talking garbage

Full details are here https://ee.co.uk/help/help-new/getting-started-and-upgrading/using-your-phone-features/how-do-i-set-...  

Is a good starting point..

[Chris_B]

@Pgb1758  The watch has its online line for data and billing purposes it’s £7 per month it’s an an additional line on your account.  As your getting that error message you’ll have to call customer services about this,   

[Leanne_T]

Morning @Pgb1758

Thanks for coming here 🙂

@Chris_B is correct, you would need the data plan, if you get an error setting this up please call us on 150 and the team will be happy to help. 

Leanne 🙂