Warranty on iPhone after 10 months
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04-11-2023 10:47 PM
I have 5 iPhones on contract for the family & one off (12 mini) won’t charge or switch on ( it’s completely flat now). It’s less than 11 months old, is there any warranty on these? Gonna head to an EE store but previous experience hasn’t been great with these guys.
advice?
thx Steve
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04-11-2023 11:10 PM
There's gonna be a manufacturer's warranty of at least 1 year on them. Check your device's coverage
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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05-11-2023 09:47 AM
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16-11-2023 03:53 PM
You can take the device to Apple Store or contact Apple Support. Like @XRaySpeX said you will have 12 months manufacturer's warranty on the device but Apple can also fix your device if it's outside of warranty for a fee.
Apple will also fix any devices/parts as part of their recall program if the device was purchased within a certain time window (usually 24 months) or is part of a particular batch.
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16-11-2023 06:39 PM
@S4MUR441 there is no recall on devices failing to boot up. There was a sound issue recall on devices from October 20 to April 21. To me this just sounds like the device is in DFU mode and needs a force restart.
