Visual voicemail active on account but not on working

Ianrussell_5
Visitor

‎07-09-2022 09:55 PM

I have visual voicemail but it has just stopped working on phone even though checked account and still an active add on.

it just has a red button and says “call voicemail” in middle. I have no voicemails. Tried resetting network settings and turning phone on and off. Any ideas?

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Chris_B
EE Community Star
EE Community Star

‎07-09-2022 10:10 PM

@Ianrussell_5  Have you tried turning visual voicemail off ( iPhone visual off to 150 )  restart your device and then text iPhone visual to 150 to turn it back on. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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