Use same number on Apple Watch

linsi
Explorer

Hi all,

this maybe a stupid question incoming!

I’m finally giving up FitBit and moving to Apple Watch. The plan I’ve selected says ‘uses the same number as your phone’ 

when I go to checkout it asks me to enter a pac code to transfer it across. Does this mean that the sim in my phone will then be disabled? As I want to keep using my phone as a primary.

thanks 

6 REPLIES 6
Fatboy71
Ace Contributor
Ace Contributor

Are you currently with EE for your phone?

Not sure which plan you have selected, but it sounds like it includes the data/cellular add-on for the Apple Watch.

Basically the data plan I've mentioned allows you to connect the Apple Watch to the EE network if for example you were out of bluetooth range of your iPhone or for example if you wanted to go on a run or simply leave your iPhone at home, but still have the ability to be contacted if someone were to call you/or if you wanted to call them.

The Apple Watch on the data plan has its own number (for billing purposes if I'm not mistaken) but the Apple Watch doesn't use this number for anything other than billing, and it uses the same phone number as your iPhone.

So for example, in the example I've mentioned above, if someone called the telephone number for your iPhone, you Apple Watch would ring. 

Not sure why you are being asked for a PAC code, but hopefully someone with more knowledge in that area will reply to your post and answer that for you. 

Apologies for the long reply, and I hope it's helped clear things up for you a little 😀.

James_B
EE Community Manager
EE Community Manager

Welcome to the EE Community, @linsi 🙂

If you're purchasing the watch on a personal paired plan, you won't need to provide a PAC code.

James

Your answer could me more clear and detailed. We need actual help from EE support… I am also with the same problem. I have added PAIRED Apple Watch to the basket, and in the basket EE asking me (look at photo). WHAT THE HECK SHOULD I DO?! I want to keep the same number!!!! But then I try to generate PAC it's saying that I have to pay my current plan first lol… so confusing. Why is everything at EE always so confusing?!

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@Matthew11011989  no you want to select a new number. You are choosing the wrong option. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

See this is unclear. Why new number is I choose paired plan and I want the same number for my phone and Apple Watch?

@Matthew11011989 it will use the same number as your iPhone for calls/texts. It linked at account level.  The watch still has its own number for data usage and billing purposes.    The option that you’re selecting is to bring a number over from a different network so it  needs a PAC.   You’re not doing that. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.