Upgrading
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22-02-2023 09:45 PM
My contract ended a while ago but realised I need to upgrade.
I pay the phone bill and it’s in my name, yet when I go to upgrade it is saying the account holder needs to log in, yet I am the account homder
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22-02-2023 10:03 PM
@Caitash01 wrote:
My contract ended a while ago but realised I need to upgrade.
You don't ever "need" to upgrade, you just have the option to do so once your minimum term has expired.
Your contract will continue regardless.
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22-02-2023 10:50 PM
@Caitash01 : You need to be set up as the Bill Payer under Account Settings > Manage Numbers
If you think I helped please feel free to hit the "Thumbs Up" button below.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

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