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new iphone 14 set up

louiseaylwin
Visitor

‎22-02-2023 06:22 PM

HI 

I lost my iphone 11 pro so have now a new iphone 14 whilst setting up it says connect with old phone which I dont have 

it did not come with a new sim card

so how do i set it up?

0 Helpful
2 REPLIES 2
Mustrum
Ace Contributor
Ace Contributor

‎22-02-2023 06:27 PM

If you go through the setup and sign in with your apple id, if you have things backed up to iCloud it should restore many items.

If not, did you use iTunes to back the old one up?

0 Helpful
XRaySpeX
Grand Master
Grand Master

‎22-02-2023 06:36 PM

Did you call CS to report the loss? They will block it & send you a replacement SIM with the same no. which you can use in your new phone.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
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