I’m eligible to upgrade now and have chosen a plan and an upgraded phone and have a 2 year old Apple iPhone 11 Pro Max to trade in which is good as new. No cracks to the glass and the software always upgraded and have always been protected by a leather flip case
what I don’t understand is why you would want to pay anything upfront, as E.E. stated that I was eligible for an upgrade and also the plan that I have chosen there are add-ons apparently worth £400 but how long are they free for? Are they only free for 6 months and then I would have to then pay each add-on’s specific monthly cost which can be extremely expensive and have been caught out on this before and had to fight to get a refund, as it never stated that they were only free for 6 months and even 1/2 of them were not free ad-ons, right from the very beginning, so what I’m wanting to know can that option be removed from the plan as I most certainly don’t want to be caught out like this before. Also it states choose your plan today and get your new upgrade today but doesn’t mention at that point anything about trading in my initial Apple iPhone 11 Pro Max, in complete perfect condition, with the original box, ear plugs and a fast charger device. Would appreciate it if anyone would be able to assist me with this please? Thanks.
