Upgrade

samanthaX
Visitor

Hey ! Sorted an upgrade online for a new phone / contract . I received an email with the pre summary contract and an email from customer service to say thank you for my order and an order number . 
this was 3 days ago and I haven’t had any update . The order number won’t work either . 

1 REPLY 1
Chris_S
EE Community Support Team

Hi @samanthaX 

It's great to hear that you've ordered a new upgrade.

Thanks for choosing us again as your network provider.

If you let me know the make, model, colour and memory size of the device that you've ordered, I can check our stock list and see if the device is in or out of stock.

Chris S