10-05-2023 04:28 PM
I have just changed providers from EE and I wish to get my old iPhone 12 unlocked so I can sell it. The local EE shop couldn't help and told me I could do it online. As I've transferred everything to my new phone, I'm unable to use the old one. I've tried ringing them from my new phone but the option I needed was unavailable. Can anyone help me to unlock my old phone, please?
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10-05-2023 06:32 PM - edited 10-05-2023 06:33 PM
@yorkman Your device isn’t locked. If you open settings>general>about and scroll down to Network Provider Lock it’ll say No Sim restrictions.
alternatively just text UNLOCK to 150 and it’ll give you a text response of the network lock of your device
10-05-2023 04:47 PM
You can just apply for unlocking by using the Unlocking your device form and giving its IMEI no., which you can obtain be dialling *#06# into its keypad.
10-05-2023 06:32 PM - edited 10-05-2023 06:33 PM
@yorkman Your device isn’t locked. If you open settings>general>about and scroll down to Network Provider Lock it’ll say No Sim restrictions.
alternatively just text UNLOCK to 150 and it’ll give you a text response of the network lock of your device
24-08-2023 08:52 AM
What do you do if your switch has been done so you can't actually call anyone from your mobile anymore as the EE sim doesn't work??
24-08-2023 09:22 AM
Hi @jtarouca
Is the device locked to EE? Have you tried another network SIM card?
If so, you can use the Device unlock (ee.co.uk) form to unlock the device.
Leanne 🙂