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Unable to press upgrade button

Sharon0779
Visitor

‎14-07-2026 04:01 PM

Hi, whenever I try to press the upgrade option on the website and app it does not take me anywhere and I’m left on the same screen. Can anyone help?

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1 REPLY 1
Northerner
EE Community Star
EE Community Star

‎14-07-2026 06:03 PM

Hi @Sharon0779 

Same screen? 

Are you due aan upgrade.

If it fails to work call EE CS on 150 and upgrade.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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