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Transfer to new phone from my old one....how long should it take?

TG48
Visitor

Hello, my new Iphone 14 pro arrived yesterday and i started the data transfer at 6pm yesterday (weds). I left it overnight as it was saying it was still doing a software update.

As of this morning, it is still doing it but when i checked 30 minutes ago and did ask me about allowing access to my photos.

 

Is this a normal time for it to be updating?  Is it taking so long because i had so much data on the old phone? The software update it is doing is 17.1

 

Can anyone help as i need my phone working for this morning and im not sure what to do......support dont open until 8am.

Thanks so much in advance

1 REPLY 1
Katie_B
EE Community Support Team

Hi @TG48

Depending on the amount of data transferring this could take some time. 

Has your transfer got any further along since your post?

Katie