26-10-2023 06:08 AM
Hello, my new Iphone 14 pro arrived yesterday and i started the data transfer at 6pm yesterday (weds). I left it overnight as it was saying it was still doing a software update.
As of this morning, it is still doing it but when i checked 30 minutes ago and did ask me about allowing access to my photos.
Is this a normal time for it to be updating? Is it taking so long because i had so much data on the old phone? The software update it is doing is 17.1
Can anyone help as i need my phone working for this morning and im not sure what to do......support dont open until 8am.
Thanks so much in advance
26-10-2023 08:21 AM
Hi @TG48.
Depending on the amount of data transferring this could take some time.
Has your transfer got any further along since your post?
Katie