Trade in

Fishboy2
Explorer

Hello all

can anyone help me please

i I have pre ordered the new iPhone but it says that I won’t get it for more than 28 days. I have to trade in my old phone to get this. I have been sent a trade in pack.But can I trade in when I get the new phone or do I need to do this  now before the 14 days that the pack give you.

many thanks

1 SOLUTION

Accepted Solutions
Northerner
EE Community Star
EE Community Star

Hi @Fishboy2 

You don't need to trade in until you receive your new handset. 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

2 REPLIES 2
Northerner
EE Community Star
EE Community Star

Hi @Fishboy2 

You don't need to trade in until you receive your new handset. 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

Great thanks