Hi, I've switched over to EE from Plusnet, keeping my old number. All working fine except text messages are not syncing from iPhone to iPad and Desktop like they did before. Any tips?
On all of your devices, go to Settings > Messages > Send & Receive and check that iMessage is activated and is displaying the correct phone number.
This can sometimes change automatically when swapping your sim.
Thanks, Alex
If I solved your issue, please click the solution button below! If you found my post useful, click the thumbs up button! To speak to EE, call 150 from your EE mobile or +44 800 079 8586 (freephone) or start a live chat. Useful Links:My EE | Live Chat | Bills | Usage | Network Coverage Checker | Abroad | APN Settings | PM
@MorayH Also make sure you have sent up text messages via iCloud as that is what syncs text messages to other devices. You’ll find this in settings>iCloud>show all>messages
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
If I solved your issue, please click the solution button below!
If you found my post useful, click the thumbs up button!
To speak to EE, call 150 from your EE mobile or +44 800 079 8586 (freephone) or start a 
