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Tethering my iPad to my iPhone abroad

francotav
Visitor

Hi

I wonder if anyone can help me. I have a roaming abroad smart benefit on my EE contract which allows me to use my data allowance abroad in the EU and other countries. This all works fine when abroad and I can even tether my laptop to my iPhone and use the data as well.

The issue comes when I try to tether my iPad to my iPhone . This works fine in the UK, but when I try to tether abroad it says it’s connecting but always has the ‘circle of death’ and never connects, i.e. never displays the tick. No errors pop up, it just doesn’t work. The minute I arrive back in UK, it works straight away.

This has been happening for over a year now and used to work no problem before then. It has happened in multiple countries and in ones that worked before - Can anyone help, please ?

1 REPLY 1
Michael_D
EE Community Support Team

Hi @francotav

Thanks for coming to the community.

It is a little strange that it is just not letting the iPad connect, but other devices are. There isn't anything on our side that would stop the iPad from connecting, especially if it is working in the UK.

It may be worth trying some of the troubleshooting steps on the Apple website next time you are away.

If that still doesn't help, I'd recommend speaking to our tech guides so they can look into this further.

Michael