Community Activity
Top up twice on work phone device
Had to top up twice on my work phone device today both credits have been removed from my bank account but only one had showing up to top up the phone what's the best way to contact about getting refund for first credit that seems to have disappeared,...
Coverage in Wednesbury
Update: 10 April 2025 Over the past few months, our engineers have been continuing negotiations with the site provider to agree the terms of the build and access the area to start building the equipment for the new mast. Once all negotiations with th...
Resolved! Broad band for new customers
Hi there May I know about broadband deals details
Resolved! Stopping EE marketing texts
Hi, Can anyone advise how I can stop EE from sending marketing texts. How can I text EE ??
Poor Service EE Brighton
I spent an hour in EE Brighton after being introduced to a less than great sales assistant by Harvey the store manager. the lady didn't listen to what upgrade I was looking for, presented me with two devices with no power to try out, then couldn't ...
Channel retuning Apple tv
Need to retune as missing u and drama on my ee app on Apple TV? Help driving me crazy???!
TV - Pixilation and freezing since changing to EE.
Annoying freezing and pixilation every 20 seconds since the changeover. I am 92 and find it annoying.Broadband is ok.
Transfer of account following bereavement
Hi, I recently informed you about a bereavement and I wanted the account transferred to myself. I’ve received the final bill but my online account is showing the old details and nothing is showing against my name. How long does the transfer take? Wi...
Web site and app is so poor, never works, (This service isn’t working right now)
I change to EE over two months ago from BT the network is brilliant the broadband is brilliant but the app and the website is diabolicalIt's patheticPlease don't tell me to call the service centre because a lot of people online are saying the same th...
Order status. Website not much help.
Ordered fibre - order status page doesn't work - not a very good advert for EE!Any estimate of when this will be working again? thanks