Switch esim to new Apple Watch
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10-09-2022 04:15 PM
Please could provide a link showing EE instructions to switch an esim from an Apple Watch to a new Apple Watch.
Thanks
Mick
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11-09-2022 07:33 AM
Hi @M1ck1
You can find details and a step by step guide for unpairing your existing watch in our How do I unpair my Apple Watch from my EE iPhone? article, once this is complete you can pair your new watch to your iPhone, details can be found in our How do I pair my Apple Watch with my iPhone, article.
Leanne.
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24-12-2022 11:28 AM
Hi M1ck1, did you manage to achieve what you set out to? Father Christmas is bringing me a new Apple Watch tomorrow and I will need to transfer my eSIM from my previous Apple Watch to my new one. This is what I think you we’re trying to do as well. I saw the reply from the EE advisor but I don’t think that addressed your query did it?
Let me know if you got it sorted and please let me know. Thanks. Any Merry Christmas!
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24-12-2022 01:37 PM
@waterboy78 You unpair your old watch you get an opinion keep the tariff which your obviously keep you then setup the new watch and that you get the option to add the tariff back. Job done
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24-12-2022 01:51 PM
Yep as Chris posted worked perfectly.
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24-12-2022 02:52 PM
Thanks @Chris_B I appreciate the quick reply!
My brother has my previous apple watch, which is unpaired from my Apple Account. So because the unpairing has already occurred yet the eSIM not transferred from his watch to anywhere else yet (I still pay for it under my EE contract), I’m not not sure what I’ll have to do to transfer the eSIM data service to my new Apple Watch. Perhaps when I set-up my Apple Watch tomorrow all will become clear. Apple seem to be good at making these things simple, however, I do expect some interaction with EE will be necessary, but perhaps not.
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24-12-2022 02:53 PM
Cheers @M1ck1 👋🏼👍🏼
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24-12-2022 11:51 PM
I’ve tried this exact procedure this evening but isn’t working. Old watch (series 6) is unpaired, I kept plan, paired new watch (ultra) I get to the point of ee offering to replace this watch with the data plan - and it says to contact ee on 150 with code 003. Which isn’t too helpful as they are shut.
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26-12-2022 07:27 AM
Hi @morkjt
Thanks for coming here.
If this error is still showing, please give us a call on 150 and the team will be happy to help 🙂
Leanne.
