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Community Activity
Can my ex port their number
Is it possible for my ex to port their number to their new network and EE issue me with a new number for the contract? I have multiple lines on the one contract and but would prefer to finish the contract rather than have to pay an early termination ...
Sim card 'unknown number'
Looking for technical support.I believe it is an account issue, but for sake of info device is a Samsung a05s, recently updated , otherwise working fine.Around 28/05/2025, my simcard on Monthly Contract read as 'emergency only' in the phone notificat...
Nintendo Switch Pre order order number not recognised
I pre-ordered a Nintendo Switch 2 and I’ve received my order confirmation email with the order number. However, when I try to track the order using the tracking link provided or through the EE tracking page, it keeps saying the order number is invali...
Advice
Hey all, my contract is finishing soon so does that mean I stop paying for the phone & watch or do I still pay for it? Even if my contract has finished
Allow Apple One to be upgraded
Apple One is currently only an individual subscription, I told when purchasing my plan that Apple One was included and that I can pay “6 per month to upgrade to the family plan. YOu will be able to do this once you have set up your plan on your phone...
Resolved! Upgrade Apple One Individual to family
Hi All! I just upgraded from PAYG to Full Works as this advertised including Apple One. I found that that's Apple One Individual, I was paying for Apple One Premier. Has anyone got the individual from EE and paid extra to make it Premier? I'm wonderi...
IVA PHONE UPGRADE
Hi I've had a IVA for nearly a year. I'm trying to upgrade but it won't let me . The IVA doesn't have any mobile phone debt . Even with a letter from the IVA apparently I can't upgrade. Is there anything I can do ?
Bill brought forward
I ordered an upgrade but then cancelled it due to wrong address for delivery. I called and got the order cancelled and was told I wouldn't be charged. I have now got my bill with £50 brought forward for the new phone that I never received.
Broadband Renewal Cost
Happy to sign up for a new contract, but EE are telling me it will be £5 more than new customers are charged? It's that right? I cannot take advantage of the current offers on the website by entering a new contract? What a throw away society.
Paying off contract early
Am I able to pay the remaining amount on my phone and contract off early? Failing that, am I able to pay the remainder of what's left on my phone only? If I could get a simple direct answer that would be great. Thank you.
