The EE Community

problem

e sim

Can anyone help? last year I purchased an e sim from air alo for my trip to the US. It was brilliant and I had no issues at all with it. Upon returning to the UK, my phone wouldnt connect to EE and when I contacted them, they had to send me a physica...

EE Customer Serive Lie All The Time

Is it just me, or do you find that EE 'customer service' never actually help. They just reel off nonesene to shrug you off. They say they're going to do something, nothing happens, then you call in again and they have no record of anything being done...

Refund request

hi , i request to refund i had bill payment complain when i made my payment then the info message show me on screen pay first 50 pound to activate sim services because my services has deactivated them i paid the 50 pound but now same thing happening ...

Apparently there is a technical issue with roaming charges

Apparently there is a technical issue with roaming charges which EE is working on resolving. I was charged double the expected roaming fees in May (on my Jun bill). I contacted customer services and was promised this would be corrected on my next bil...

iOS 26 beta rcs

Cannot view my EE Broadband account or bill after switching from BT

I suspect I am one of many but here goes hoping adding this entry may make someone in EE take notice. I have been a EE mobile customer since May 24 when I switched from BT Mobile. This year I switched from BT Broadband to EE and my broadband was acti...

How to cancel from overseas?

I've lived out of the UK for 6.5 years, and I've retained my contract with EE for the occasional use when I'm back.  However, having paid the best part of £2000 for very little use, I now think it's time to give it up.How do I go about that?  The cos...

Kicking someone off my wifi

Hi, someone is piggybacking my wifi and i need to kick them off. Is here a way to do this without changing the password?