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SIM card not provisioned - in new iphone

Mimi14
Investigator
Investigator

‎19-10-2022 09:00 PM

Hi

i have put an old SIM card from iPhone 11 into a iPhone 13. Consistently states SIM CARD NOT PROVISIONED. 
Any suggestions please 🙏🏾 

0 Helpful
1 REPLY 1
Chris_B
EE Community Star
EE Community Star

‎19-10-2022 09:51 PM

@Mimi14  Try a network reset on the device.   

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.