SIM Not Supported

Johago · ‎03-01-2023

I want to use an old Iphone (Model A1507) with a non EE simcard but it gives the message: The SIM you currently have installed in this iphone is from a network provider that is not supported under the activation policy currently assigned by the activation server. I have tried to call to EE but they don’t actually seem to have humans work for them. It says to contact the provider. I cant get into the phone as it just gives this message. Does anyone know how i can ‘unlock’ this??

Chris_B · ‎03-01-2023

@Johago Your iPhone 5c needs to be unlocked to use a none EE SIM card.
Please read THIS and you can make that request via the link on there.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

View solution in original post

Chris_B · ‎03-01-2023

@Johago Your iPhone 5c needs to be unlocked to use a none EE SIM card.
Please read THIS and you can make that request via the link on there.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

XRaySpeX · ‎03-01-2023

You can just apply for unlocking by using the Unlocking your device form and giving its IMEI no., which you can obtain be dialling *#06# into its keypad.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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