Roaming

[Wom2]

I’m in France and trying to set up a roaming abroad pass, every time I text YES to 150 , the message fails 

[Wom2]

I am abroad in France and unable to send texts or make calls

[Pilot222]

It might be because you don’t have any spend cap, I’m not an expert alas EE has become very difficult to contact a live person. If u have someone in uk that can ring them on 07953 966250 that might help. Good luck or have u got the settings on the right thing for Europe?

[XRaySpeX]

Are you on contract or PAYG? Had you used that SIM for making calls or texts in UK before you left to go abroad?

If you are on contract, did you activate roaming on your EE a/c before you left UK by texting ROAMING to 150? Having a roaming billing add-on doesn't of itself activate roaming on your a/c. Having roaming activated on your EE a/c, not just on your device, is crucial to using your contract SIM abroad.

Often just rebooting the phone is the simple remedy. Also try selecting a network manually rather than auto.

Otherwise you need to call CS to get your roaming activated. Try calling CS on the Freephone no. in my sig. on Skype over WiFi. It should be free.