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Community Activity
Roaming - Cannot make/receive calls
Hi, I recently purchased an international roaming and unlimited data on a 2 year contract. I just arrived in the US and cannot make or receive calls to/from US or UK. I can receive texts and use data (whatsapp etc). Each time I attempt to make a call...
Access to HD channels
I havevery recently moved from Virgin to EE, and have the Now entertainment pack but cannot access HD channels. Got to say the quality of the picture is most disappointing compared to Virgin. Listed as an extra for £6 a month on the app, is a n upgra...
Bill
Hi.I cant see my bill .i resive my bill by email.i cant open my bill and see please help me
Bill
I cant see my bill
EE Wifi 7 Pro pairing issues with Broadband Router Pro 7
I have recently changed over from BT to EE but still on the same Gigabit service. I was using my own Netgear Nighthawk Rax 200 Router which did a sterling job of up to 250mbps Wi-fi in my 3rd floor back office but thought I'd give the Wi-fi 7 Pro a ...
Resolved! Text claiming to be EE
My daughter received a text this morning from 07396702726 claiming to be EE and advising the bill had not been paid ‘click this link to update payment details’. It appeared to be an ee.co.uk web address but instead of clicking the link I checked the ...
Payments not going through - charged twice
I've tried to make payments to pay my bill twice this month (1st time through Apple Pay around two weeks ago, 2nd time by card payment yesterday the 19th after receiving a text saying my payment is overdue), so they did not go through, and now I've...
Data usage alert when I'm on unlimited
Hi guys,I received a data usage alert saying some services will become unavailable,but I'm on unlimited plan and signal has completely disappeared and can only use WiFi. Regards Mark
Resolved! VAT invoice
Hi, I need to get my VAT receipts (July to September 2024) because that is for my company to claim back. The company paid the bills. Looking forward to hearing from you. Katie
Increase in roaming issues
Is it me or does there seem to be an increase in roaming issues since the plan and purchase changes ? I appreciate some issues are lack of understanding by customers as to what they need to do. But there seems to be regular issues with some countries...
