Community Activity

App Maintenance

When will the app maintenance finish? It has been like this all day for me. My data has run out and I’m looking at either adding data through an add-on or potentially upgrading my plan as it is out of contract. 

Mayur98 by Visitor
  • 14 Views
  • 0 replies
  • 0 Helpful

Resolved! Can’t delete device in My EE app

I added a new number as a device in My EE app and stopped using the previous device (telephone number). But there is no option for me to delete the previous device. When I choose my new device and press recurring top up, it shows my previous device s...

Li66 by Explorer
  • 1765 Views
  • 12 replies
  • 6 Helpful

Spend cap stopping free messaged

I have received a message from the NHS but cannot respond as my spend cap is zero. The reply is free.  I tried to contact EE using 150 but that was rejected due to my spend cap. I set the spend cap as I was being charged for things I cannot control b...

Spireman by Investigator
  • 14 Views
  • 1 replies
  • 0 Helpful

Billed considerably more than every month

Why are we getting billed twice a month for a monthly bill, my gf is on benefits with 6 children and this is ongoing every month it gets turned off once or twice, how do we see her bills and dates of bills for last 12mths so we can go over them it ca...

Hi I was wondering if you could assist, my husband lost his phone today , and I can’t seem to find anyone to help me , it’s the iPhone 16 pro max 

Maddyj by Visitor
  • 36 Views
  • 0 replies
  • 0 Helpful