26-12-2022 04:59 PM
Setting up my new iPhone I have no network and say phone not available
26-12-2022 05:04 PM
Hi @Lazylazo1
Did you get the phone from EE?
That message is connected to imputing the pass code incorrectly.
Thanks
26-12-2022 05:46 PM
Bought direct from re set up today
26-12-2022 06:57 PM
Bought direct from ee set up today
27-12-2022 08:37 AM
27-12-2022 08:42 AM
Hi
it is an upgrade
27-12-2022 08:43 AM - edited 27-12-2022 08:43 AM
27-12-2022 08:44 AM
Hi
no still says phone not allowed
27-12-2022 08:48 AM
Thanks @Lazylazo1
Have you entered the passcode correctly?
Can you access the phones menu and settings?
Leanne.
27-12-2022 08:50 AM
Hi
yes can access everything
far as I’m aware all entered correctly