Phone keeps turning off and on

[Ryanwager181]

My iPhone 15 keeps turning its self on and off after 2 minute. Doesnt leave enough time for it to do an update. Tried doing an update in recovery mode but it stops and says the update has been corrupted. When on it works perfect but restarts after 2 minutes

[Alex_H]

Hi @Ryanwager181,

Welcome to the EE Community

Are you able to connect it to a PC/Mac to try and restore it that way, or try a factory reset of the phone if able? 

If nothing like that works or you are unable to do them due to it still turning off, the best thing will be to take it to be repaired, some of our stores offer in store repair but if not they can send it off to our repair centre. 

You can check for your local store repair options by searching via our repair page. 
 

Alex

[Ryanwager181]

Hello I had it connected to the PC when it was in recovery mode trying to update it but thats when it says that the update is corrupted. I won't update without being connected as the phone doesnt stay on long enough. 

I think taking it for repair might be the only option. The phone doesnt stay on long enough to do a back up either so trying to figure away without rebooting as we don't want to lose everything if we don't have too.

[Alex_H]

@Ryanwager181 Ah I see, yeah it sounds like the repair is going to be the way forward in that case. Hopefully you have a recent back up in the cloud of your AppleID for your data that you can use if needed, if you are unable to back it up another way.

Alex