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Phone has not been delivered

Gem5145
Investigator
Investigator

I ordered a phone on Saturday and will waiting for delivery. How long does it take? 

5 REPLIES 5
chrisjp1
Established Contributor
Established Contributor

Despatch of your phone probably wouldn't have been until Monday, so not getting it by Tuesday is not surprising.

It might arrive later today, but I would wait at least until the end of the week before you chase it.

People have now got used to Amazon's next (or even same) day delivery, but most other vendors don't achieve this, or even try to.

On my order status it still says order received but doesn’t say dispatched?
Sent from my iPhone
Ritu_D
EE Community Support Team

Hi @Gem5145 

Welcome to the community. 

What did you order? I can imagine you are eager to receive your order. 
I can certainly take a look at our stock levels to give you a estimated delivery time. 

Thanks 

Ritu 

I ordered an iPhone 17 pro 256gb in silver
Sent from my iPhone
Ritu_D
EE Community Support Team

Thanks for confirming that for me @Gem5145 

I have checked the stock for the iPhone 17 Pro 256gb in Silver, despatch is expected within 3 days. 

If you have your XKO reference number, you can Track your Order online. 

Ritu