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Phone charging

Jordan12123
Visitor

Hello, I woke up today and it seemed my Iphone drained to 0% while i was sleeping due to leaving youtube running. I woke up and plugged it in instantly but theres no indication of wether or not its charging. I have tried multiple cables and plugs but still no idea. Theres a good chance tho that most of these cables are not working but the main one should be as it came with the phone. Its an Iphone 17 and its 1 week old brand new I dont know what to do as theres no indication like the apple symbol or cable symbol on the phone its just a black screen no matter what buttons i press

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@Jordan12123  How long have you left it on charge for ?  It doesn’t spring to life the moment you plug in the cable if the battery is drained completely 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

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1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@Jordan12123  How long have you left it on charge for ?  It doesn’t spring to life the moment you plug in the cable if the battery is drained completely 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.