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People can only hear me slightly when I call landlines

mousetarget
Contributor
Contributor

Whenever I ring a landline the person on the other end can only hear me slightly - I can hear them fine. Calling mobiles there are no issues. Microphone is fine, I’ve updated the software, it’s an iPhone X.

16 REPLIES 16

They cannot do anything if your system shows as having no problem unfortunately.

Katie_B
EE Community Support Team

Hello @mousetarget

I am sorry to hear this has not yet been resolved. 

I have sent you a private message for more details. 

Katie 🙂

Katie_B
EE Community Support Team

Hi @Woynot

I can see @Jon_K has responded to your thread to help further.

Katie 🙂

GaskGirl
Explorer

I’m having the exact same issue. 
iPhone 14Pro, on WifiCalling, 5G or 4G, landlines (multiple landlines) can’t hear me, I can hear them as clear as a bell. 

when I call other mobiles or indeed call centres, no problems at all. 

it’s exceedingly frustrating and clearly a gremlin if the exact same weirdly niche problem is happening you too!

Leanne_T
EE Community Support Team

Hi @GaskGirl

Thanks for coming here. 

Have you been able to try connecting to another WiFi network to see if the same happens? 

Leanne.

Yes.

Like I said, it doesn’t matter if it’s on WiFi, 5G or 4G.

Cheers.

Sent from my iPhone
James_B
EE Community Manager
EE Community Manager

Hi @GaskGirl,

Please get in touch with Technical Support so the team can run through some diagnostics with you.

They'll be happy to help. 🙂

James