26-07-2023
09:26 AM
- last edited on
26-07-2023
09:37 AM
by
JeanT
Hello I ordered my new Apple Watch 2 days ago and when I log in to track the parcel it’s not giving me any information. Just wondering if you can be able to help me please. Thank you
my reference number is ***********
thanks
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Solved! See the answer below or view the solution in context.
26-07-2023 10:34 AM
Hi @Dylanmcg,
DPD will text and email you before 11am on the day of delivery with your 1 hour time slot.
If you cannot track the order online, I would suggest that you get in touch with the mobile care team by calling 150 from your EE mobile or 07953 966 150 from any phone.
Thanks,
Alex
26-07-2023 10:34 AM
Hi @Dylanmcg,
DPD will text and email you before 11am on the day of delivery with your 1 hour time slot.
If you cannot track the order online, I would suggest that you get in touch with the mobile care team by calling 150 from your EE mobile or 07953 966 150 from any phone.
Thanks,
Alex