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ry5nrrr
Visitor

‎08-11-2024 11:08 PM

I just ordered an IPhone 16,i got the confirmation email but I didn't have an account at the time. when I put the order number into tracking nothing comes up even though I've now made an account with the same email I used for the order. Will it show up at some point or do I need to do something else? 

0 Helpful
1 REPLY 1
Katie_B
EE Community Support Team

‎09-11-2024 10:25 AM

Hi @ry5nrrr. 

Thanks for coming here. 

Once your order begins to progress you will be provided further tracking information.

When you use the order tracking tool what shows?

Katie