Community Activity
Phone not being dispatched
I posted yesterday and thought the issue had been resolved but the same thing seems to be happening. Ordered the white IPhone 14 128gb in store to be delivered to my home. 4 days later and it hadn’t even been dispatched. Had to call yesterday where t...
Currently in NZ and the data is no longer working
I have the same problem as you. Currently in NZ and the data is no longer working either. No way to change the plan to roaming ROW. I’m going to have to cancel this plan and get a local sim if it is not fixed soon
Satellite Messaging
Hi Team,Do you have plans to enable satellite messaging on the EE network?I know emergency SOS is currently enabled, but more countries are now rolling out sending sms by satellite.Of course I’m talking about iPhones here after the iOS 18.5 rollout....
Brilliant service.
I was served by Amanda-Jane in your Silverburn Store. Glasgow on 12/5/25. Her service and knowledge was amazing and she was very patient in helping me with several problems. She is an asset to your company. I was very grateful to her and her help.Ma...
Unable to receive SMS messages
Hello . I transferred my old number from lycamobile to ee, everything was normal, but I couldn't receive the SMS. I need the OTP code of messages from GP, my child's school. I brought it to the store twice and they checked and they made an appointmen...
EE Android PAYG mobile phone stopped receiving SMS messages
13th May 2025: My EE PAYG mobile suddenly stopped receiving SMS messages, so I phoned CS. The mobile can send texts and make/receive calls, but not receive texts. After some troubleshooting, CS said it was a known, technical issue which started on th...
Phone issue
I ordered an iPhone 16 pro max and EE sent me an e mail that it will be delivered by dpd who will send me 4 digit pin number. I'm yet to get the pin or Device from Dpd or EE and I'm getting email from EE about direct debit. Kindly assist me thanks
Resolved! Adult content lock
I want to watch 18+ content, you can activate my Sim
Is engineer appointment necessary?
Hi, I just received my broadband router through the mail? Is the engineer appointment still necessary or can I cancel it somehow and install it myself?