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Community Activity
Roaming in EU
I have paid for 7 days roaming in Finland, EE says all ok but can’t access it.how can I get EE to sort this out?
Contract phone
Hi I placed an order with EE for a mobile phone ive been given an order number beginning with xko but the email header says please call to discuss what does this mean? Ive paid the £30 upfront and was wondering if anyone else has had this thanks
Renewal Problem
On Friday 11th I attempted to upgrade my iphone & plan. The previous plan expired in 2023 and I think it likely reverted to a generic plan?I could not log into ‘business’ on the EE website, but it would let me log into the ‘personal’ section of the w...
Trying to add a TV to my basket and it keeps saying there was a problem
Every time I try to add a TV to my basket it says there was a problem and to try later.
Should I set up WiFiCall on my mobile?
What are the pros and cons of WiFiCall.Would you recommend setting it up? Thanks
Change payment card details
I'm trying to update payment card details using the app and online site. The manage tab on my app doesn't show a payments and billing option. Can someone help please with clear step instructions as I'm running out of credit and only need to add a new...
Smart WiFi Pro connection
I recently moved over to EE from BT and have full fibre 900. I opted to pay the extra £7 for a Smart Hub Pro and Smart WiFi Pro, to replace my old BT Smart Hub 2 and WiFi Disc, which arrived promptly. The Smart Hub Pro was a breeze to set up, but the...
Problem accessing NOW tv app
I should have access to NOW tv through EE but currently even though I am logged into the NOW app I get asked to choose my membership where it is asking me to pay. I cannot get past this to watch anything Please Help!
Scam calls and Scam Guard - a lesson in marketing over a solution to a problem.
To much fanfare EE created Scam Guard, positioned to 'protect subscribers from the scourge of scam calls' but in reality doing very little in this regard save applying a label to an incoming call suggesting it may be a nuisance or scam call but stil...
