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Not sending text messages to non IPhones

Caroline06
Explorer

‎16-05-2023 05:18 PM

Hello, my phone has stopped being able to send text messages to Iphone users? Can anyone help at all? Thank you

0 Helpful
4 REPLIES 4
Northerner
EE Community Star
EE Community Star

‎16-05-2023 05:53 PM

Hi @Caroline06 

This tends to be an iMessage problem normally. 

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
0 Helpful
James_B
EE Community Manager
EE Community Manager

‎16-05-2023 06:58 PM

Hi @Caroline06,

Welcome to the EE Community. 🙂

Is it just users of one particular network you can't send texts to?

James

0 Helpful
Caroline06
Explorer
In response to James_B

‎16-05-2023 08:26 PM

Thanks all, problem seems to have sorted itself out. 


Sent from Sky Yahoo Mail for iPhone
0 Helpful
Leanne_T
EE Community Support Team
In response to Caroline06

‎17-05-2023 07:54 AM

Thanks for letting us know @Caroline06 

Leanne 🙂

0 Helpful