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New phone

Shaw20
Explorer

I am transferring from an android phone to an apple. I have set up an apple id. It now says i need a qr code to transfer my number. Where do i get this from? 

1 SOLUTION

Accepted Solutions
Alex_H
EE Community Support Team

Hi @Shaw20,

Welcome to the EE Community

If you are just after the step where you have selected to transfer data from Android, the QR code will relate to the Move to IOS app. You need to download and install that to your Android phone and then you will be able to create a QR code on your android phone in the app, to then scan with your iPhone and setup the transfer of data across.

Apple has a help page that may help with any issues you might have during the transfer.

Alex

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1 REPLY 1
Alex_H
EE Community Support Team

Hi @Shaw20,

Welcome to the EE Community

If you are just after the step where you have selected to transfer data from Android, the QR code will relate to the Move to IOS app. You need to download and install that to your Android phone and then you will be able to create a QR code on your android phone in the app, to then scan with your iPhone and setup the transfer of data across.

Apple has a help page that may help with any issues you might have during the transfer.

Alex