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New phone

Mattyboy38
Explorer

Can I take my new I phone into an ee shop and get it mirrored of my old I phone so all my apps passwords etc just transfer from one phone to another 

1 SOLUTION

Accepted Solutions
Debbie_G
EE Community Support Team

Hi @Mattyboy38

Welcome to the community.

You are able to visit an EE Retail Store if you need any help transferring your data to your new iPhone.

Debbie 🙂 

View solution in original post

4 REPLIES 4
Chris_B
EE Community Star
EE Community Star

@Mattyboy38  You can do this yourself when you set it up.   It gives you the option to do this. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

I’m not very tech savy and am scared of loosing anything or doing something wrong 

I would not know how to start the process 

so thought the experts in the shop would have more knowledge 

thanks 

Debbie_G
EE Community Support Team

Hi @Mattyboy38

Welcome to the community.

You are able to visit an EE Retail Store if you need any help transferring your data to your new iPhone.

Debbie 🙂 

Techhead
Expert Contributor
Expert Contributor

It’s very easy to do, when you turn on the new phone one of the things it asks you is if you want to copy from your old phone. It’s very straightforward and almost automatic.