New SIM card

[Trumps]

Where can I order a replacement sim for my new iPhone, sometimes I switch between my old phone and new one

[James_B]

Hi @Trumps,

Sorry, it isn't possible to have two active SIM cards with the same number.

You'd need to move your SIM between the phones as needed.

James

[Trumps]

The sim is an eSIM though?
Thanks
Lee


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[James_B · Accepted solution]

Hi @Trumps,

If you switch between your phones regularly, I'd recommend switching to a physical SIM card.

You can order a replacement SIM at myaccount.ee.co.uk/app/order-sim.

James

[bristolian]

Although to add to this, SIMs are not designed for constant swapping between devices - doing so is likely to cause damage at some point.

What is your reason for wanting to use one number across 2 separate phones?

[Trumps]

One for work in case it gets damaged

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[Leanne_T]

Thanks @Trumps 

In this case, please order a physical SIM as @James_B has recommended to switch between two phones. 

Thanks 🙂

Leanne.