New 5g sim not working
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15-10-2023 05:19 PM
Have put 5g sim in phone now calls no data how do I sort it
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16-10-2023 09:24 AM
Hi @Flashmanvc
Welcome to the community.
It could be in the process of activating. Could you try restarting it this morning please?
Chris
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16-10-2023 09:28 AM
Hi have tried it still not ,working , says sim has a business line on it too? No real instructions thought it would be the same as a 4g sim. It was a network migration from plus net to EE, transferring no across,
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16-10-2023 09:40 AM
OK, thanks @Flashmanvc
It could be worth speaking to our Mobile Care team so they can check everything from our side for you.
Chris
