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My data isn’t working

Fernandesalcina
Explorer

I bought 20Gb for 10 pound on Thursday night I hadn’t used it until Friday but when I clicked on the data nothing worked I tried to reset everything and it still won’t work I don’t know why but I’m very disappointed 

1 SOLUTION

Accepted Solutions

I am in the uk and I didn’t make a chargeable phoen call or text 

View solution in original post

3 REPLIES 3
Northerner
Grand Master
Grand Master

Hi @Fernandesalcina 

Text BA to 150, what does it say?

  • Are you in the UK?
  • When did you last make a chargeable call or text?

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.

I am in the uk and I didn’t make a chargeable phoen call or text 

Leanne_T
EE Community Support Team

Hi @Fernandesalcina 

Can you let us know the reply after texting BA to 150? 

Leanne.