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My data isn’t working

Fernandesalcina
Explorer

I bought 20Gb for 10 pound on Thursday night I hadn’t used it until Friday but when I clicked on the data nothing worked I tried to reset everything and it still won’t work I don’t know why but I’m very disappointed 

1 SOLUTION

Accepted Solutions

I am in the uk and I didn’t make a chargeable phoen call or text 

View solution in original post

3 REPLIES 3
Northerner
EE Community Star
EE Community Star

Hi @Fernandesalcina 

Text BA to 150, what does it say?

  • Are you in the UK?
  • When did you last make a chargeable call or text?

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

I am in the uk and I didn’t make a chargeable phoen call or text 

Leanne_T
EE Community Support Team

Hi @Fernandesalcina 

Can you let us know the reply after texting BA to 150? 

Leanne.