My data isn’t working

Fernandesalcina · ‎15-07-2023

I bought 20Gb for 10 pound on Thursday night I hadn’t used it until Friday but when I clicked on the data nothing worked I tried to reset everything and it still won’t work I don’t know why but I’m very disappointed

Fernandesalcina · ‎15-07-2023

I am in the uk and I didn’t make a chargeable phoen call or text

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Northerner · ‎15-07-2023

Hi @Fernandesalcina

Text BA to 150, what does it say?

Are you in the UK?
When did you last make a chargeable call or text?

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

Fernandesalcina · ‎15-07-2023

I am in the uk and I didn’t make a chargeable phoen call or text

Leanne_T · ‎15-07-2023

Hi @Fernandesalcina

Can you let us know the reply after texting BA to 150?

Leanne.