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Mobile data

Jscott74lfc
Explorer

When phone is connected to mobile data no apps can be opened. They work ok on home wifi. Have tried another sim in phone and it worked fine 

3 REPLIES 3
Christopher_G
EE Community Support Team

Hi @Jscott74lfc 

Welcome to the community.

Is it all apps that this happens with? It could be related to a content lock.

Chris

No works ok with safari etc just not some apps such as tic toc snap chat etc 

Katie_B
EE Community Support Team

Thanks for getting back to us @Jscott74lfc

Are all your apps running on the latest version?

Katie