Community Activity

Resolved! What is the truth about wifi 7?

Hi, I'm a BT transferee to EE broadband and after much discussions with advisors finally settled on the 500mb essentials with wifi 7 smart hub pro - then the problems started. On go-live date no additional equipment arrived (although I did receive th...

Davidh19 by Investigator
  • 361 Views
  • 14 replies
  • 3 Helpful

Roaming USA

Just want to upload 2 photos on arrival in USA to security. I think I understand that I will need £5 for the day to roam. Once the plane has arrived is it immediate that the choice of roaming plan will show and is it immediate or is there a delay. I ...

LS555 by Visitor
  • 8 Views
  • 0 replies
  • 0 Helpful

Smart Hub Pro and IPV6

I have a 1G service FTTP with the smart hub pro and generally it is working.looking through all the settings I have an issue on IPv6. The hub status is enabled but the IPv6 network status is disabledI cannot find a method of enabling it and the guide...

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Iansuart by Investigator
  • 91 Views
  • 12 replies
  • 4 Helpful

My phone number is not linked somewhat

HelloI am actually abroad and I suddenly stopped being able to receive any texts nor callsI can't get any help as there is no chat and I can't call...I add some pay as you go money but want it back if it is not workingI can see my number on my accoun...

lamary by Investigator
  • 16 Views
  • 2 replies
  • 0 Helpful

No landline

Changed to EE for broadband, home phone and mobile on 19th March and after ages spent on phone trying to sort it out here it April 24th and still no active landline. Considering I'm a full time carer for my husband and have health issues myself I wou...

Sony unauthorised payments

Looks like this is a problem with Sony taking money via EE has anyone ever been refunded as EE say it’s not their problem basically and to contact Sony can’t get passed the BOT with Sony as I don’t have an account any help appreciated as we have had ...

Cakey1975 by Valued Contributor
  • 11965 Views
  • 84 replies
  • 36 Helpful

SMS 150 Commands?

In various places (EE website, text of other messages) it says SMS "HELP" to 150 for a list of commands.However this doesn't work from my phone. Other commands ("UP" "BILL") get a response. So I assume EE broken or changed this?  

Simon269 by Explorer
  • 42 Views
  • 3 replies
  • 2 Helpful