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Issues with EE Sim in iPhone XR and imessage and facetime activation

heatbenj
Visitor

Help I have a issue with my EE Sim (it works with google handsets no problem)

I had a issue where Apple blocked it due to SPAM but was unblocked and is not blocked by them at present.

Both facetime and imessage say activation unsuccessful  under my sign-in and security setting it says unavailable for imessage and facetime

Is this a issue with my EE sim??????? 

Or am I doomed to use Google????????????

1 SOLUTION

Accepted Solutions
Christopher_G
EE Community Support Team

Hi @heatbenj 

Welcome to the community.

Please try the steps here on this Apple iMessage activation help page. Hopefully, it will help you get signed in by changing the settings, updating the software or logging in with an email address.

Let us know how you get on.

Chris

View solution in original post

1 REPLY 1
Christopher_G
EE Community Support Team

Hi @heatbenj 

Welcome to the community.

Please try the steps here on this Apple iMessage activation help page. Hopefully, it will help you get signed in by changing the settings, updating the software or logging in with an email address.

Let us know how you get on.

Chris